1) Offer one-on-one review or catch-up support to participants before or after class or during a day between classes. When participants feel educators care about their learning it helps create a trusting relationship and a safe learning environment.
2) Include meals or a fun group activity before, after of during a RentSmart course. This helps build community in the class as well as breaks up the course. Food is a great way to open up conversations in a safe and informal setting.
3) Try and finish each class with anticipation about the next class, including highlights of what’s on the agenda. Ending on a high point every class is key to building momentum in the course.
4) Ensure that the course space is welcoming and warm and a place where participants will want to spend time in. Ask, “Is the room a good temperature? Does it have natural light? Is it easily accessible for all?”
5) Prior to a course running follow up with registered participants and ensure that they are informed as to when and where the course is running, what Ready to Rent course is running (RentSmart, RentReady) and if they have any particular questions they want answered.
6) Take the time needed for participants who may benefit from having a couple of review sessions prior to graduation. For example, we have heard some Educators taking eight weeks rather than 6 for example.
7) At the beginning of each class, thank everyone for coming and acknowledge how their perspectives are an important part of the class learnings.
8) If a participant doesn’t show up to class, follow up with a phone call to check in and see if they are still interested in continuing on in the class.
9) Be creative with guest speakers. If a group who has expresses an interest in learning more about a topic covered in the course feel free to invite a guest speaker if you feel it will enhance the course.
10) Have fun! People learn when they are engaged and enjoying themselves. Think of ways to ensure that participants are having fun. Activities like short ice breakers, interesting anecdotes, and linking curriculum to current events can help engage the group and enhance learning.